TechSmith Morae 3 Manuel d'utilisateur

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Page 1 - Morae 3.0

Morae 3.0 Recorder Help File PDF By TechSmith Corporation

Page 2

Video and Audio Sources View and select the sources for the main video, Picture-in-Picture (PiP) video, and audio. For more information, see Video an

Page 3 - Welcome to Morae

Lossless Video Default Settings Recorder: Machine Settings button Manager: Present tab > File > Produce Highlight Video. The Lossless video o

Page 4

OPTION DESCRIPTION Compressor Select the codec from the dropdown list. Compression quality Configures the codec to compress at a lower image qualit

Page 5 - Record – Morae Recorder

Morae Recorder COM Server Morae Recorder supports an out-of-process COM server that gives you access to many of its powerful recording features. This

Page 6 - System Requirements

Record Silently from the Command Line You can use a command line option to “silently” launch the Recorder application, load a study configuration and

Page 7

Morae File Types The following table describes files types used with Morae. FILE EXTENSION DESCRIPTION RDG Save a recording created in Morae Record

Page 8 - Welcome to Morae Recorder

Morae RecorderHelp PDFPage 103www.techsmith.com

Page 9

Morae File Sizes The following topics provide information about Morae file sizes and moving Recorder files. Morae Recorder File Size As a general rul

Page 10 - Help PDF

Morae Highlight Video File Size The file size of highlight videos can vary greatly depending on the video format selected for production. AVI highligh

Page 11

Managing Recording Files After a recording is complete, Recorder creates one recording (.rdg) file. The .rdg file for the current recording is stored

Page 12

Welcome to Morae Recorder Dialog Box File > New Study Configuration The Welcome to Morae Recorder dialog box allows you to create or open a confi

Page 13 - Recording Details

Recorder Toolbar RECORDER TOOLBAR BUTTON DESCRIPTION Creates a new study configuration file. For more information, see Study Configurations. Opens

Page 14 - Study Details

To Run a Test Recording 1. Click the Test Recording button in the Recorder toolbar. 2. A dialog box appears asking if you want to continue with the

Page 15 - Video and Audio Sources

See also: • Define Recording Details • Get to Know the Recorder Interface • Welcome to Morae Recorder Dialog Box • Recorder Toolbar • Create a Tes

Page 16 - Recorder Preferences

Video and Audio Sources Video and Audio Sources show the selected video and audio sources. There is also an audio monitor and video preview to help yo

Page 17

Recorder Preferences The Preferences dialog box in Recorder contains settings for Recorder preferences. These settings are “global,” and apply to ever

Page 18

Recorder hotkeys Defines the hotkey combination to start and stop Recorder and to deliver a survey to participants from the keyboard • Start/stop Re

Page 19 - Study Configurations

How to Use Morae Recorder Use Morae Recorder to set up study configurations and record sessions. The general process of using Recorder is: 1. Create

Page 20 - Create a Study Configuration

Study Configurations The ideas of the study and the study configuration are important to understand when working with Morae. For information on work

Page 21 - Modify a Study Configuration

TechSmith License Agreement TechSmith Corporation provides this manual "as is", makes no representations or warranties with respect to i

Page 22 - Define Recording Details

Template Study Configurations Recorder includes template study configurations to help you define Study Details and Recording Details for different kin

Page 23 - File Details

6. In the Study Details dialog box, define the study details and click OK. 7. Click Modify Recording Details to open the Recording Details dialog bo

Page 24 - Processing

Define Recording Details Recorder > Modify Recording Details button Recording Details define how to record a session with Morae. In the Recording

Page 25

File Details Recorder > Modify Recording Details button > File Details The fields in the Recording File Details settings of the Recording Detai

Page 26

Define File Details after Recording the recording is finished, the Recording File Details dialog box appears. Put information in these fields to name

Page 27 - Capture Options

Prompt for File Details When Recording Stops You cannot save a recording without a name. You can lose the data from a recording if the test participa

Page 28 - Mouse Video Effects

Defer Processing of Recordings If you defer the final processing, your date is not at an increased risk of being lost or damaged if a crash occurs. R

Page 29 - AutoPilot Settings

Capture Options Recorder > Modify Recording Details button > Capture Options In Capture Options, define the main video source, Picture-in-Pic

Page 30 - Task Logger Settings

Mouse Video Effects Define which, if any, mouse video effects to include in the recordings. Mouse video effects help clarify mouse when you analyze re

Page 31

AutoPilot Settings Recorder > Modify Recording Details button > AutoPilot The checkboxes in the AutoPilot Settings of the Recording Details di

Page 32

Welcome to Morae Morae is the premier software for deeply understanding customer experiences…and sharing those insights clearly and powerfully. From

Page 33 - Recording Start Settings

Enable AutoPilot Enable this checkbox to turn on AutoPilot. When you choose to use AutoPilot, the Task Logger, Recording Start, and Recording Stop ch

Page 34

Who Should Be The Task Logger? When defining the task logger, choose one of the following options. • First Observer connected Use this option if you

Page 35

Designate the Task Logger Recorder > Modify Recording Details button > Task Logger To designate a specific task logger by name: 1. Enable the

Page 36

Recording Start Settings Recorder > Modify Recording Details button > Recording Start Recorder provides flexible options to start Recorder de

Page 37

START OPTION DESCRIPTION START BUTTON Using Observer Recording starts when an Observer clicks Start the recording button on Observer’s toolbar. Clic

Page 38 - Define Study Details

5. Disable the Prompt for details when recording stops checkbox. This prevents the Recording file details dialog from appearing after each recording

Page 39 - Define the Study Description

STOP RECORDER OPTION DESCRIPTION STOP BUTTON Time based Recording stops at a particular date and time. • Leave the date field disabled to stop the

Page 40

Observer Settings Recorder > Modify Recording Details > Observers With Morae, you can allow one or multiple computers to connect over a netwo

Page 41 - Success Score

Define Study Details Recorder > Modify Study Details Study Details define the study including the study name, session instructions, tasks, marke

Page 42

Define the Study Description Recorder main interface > Modify Study Details > Description tab File > New or Open > Study Configuration &

Page 43

Morae RecorderHelp PDFPage 2www.techsmith.com

Page 44 - Marker Scores

Define the Study Tasks Recorder > Modify Study Details > Task Definitions tab The fields in the Task Definitions tab of the Study Details dia

Page 45

Task Name and Description The task name and description appear when observing a session. If you are the task logger, once you enter a Start task marke

Page 46

Modify Task and Success Score Definitions Once you save a study configuration, adding or modifying anything on this tab changes your study configurat

Page 47 - Survey Association

Define the Study Markers Recorder > Modify Study Details > Marker Definitions tab The fields in the Marker Definitions tab of the Study Detail

Page 48

Marker Color, Type, and Definition The marker color, type, and definition appear when observing a session. People observing with Morae Observer can en

Page 49

Modify Marker and Marker Score Definitions Once you save a study configuration, adding or modifying anything on this tab changes your study configura

Page 50 - Survey Question Types

Define the Study Surveys Recorder > Modify Study Details > Survey Definitions tab Survey Definitions tab of the Study Details dialog box list

Page 51 - Scale Question

Survey Association Choose to associate surveys with session events. Session events include the beginning and end of the recording, as well as the end

Page 52 - Select One Question

Create a Survey Using Custom Questions Recorder > Modify Study Details > Survey Definitions tab > Add To create a new survey: 1. In the Su

Page 53 - Select One or More Question

Create a Survey Using System Usability Scale Questions Recorder main interface > Modify Study Details > Survey Definitions tab > Add The Sy

Page 54 - Freeform Question

Quick Overview of Morae Applications Morae includes three applications: Morae Recorder, Morae Observer, and Morae Manager. These components work toge

Page 55

4. Click OK to close the Survey Definition dialog box. See also: • Create a Survey Using Custom Questions • Survey Question Types Survey Question T

Page 56 - Choose Video Sources

Scale Question For a Scale question in a custom survey, you can define the question, the scale from 1-10, the labels for each end of the scale and yo

Page 57 - PiP Video

Select One Question For a Select One question in a custom survey, you can define the question, the answers where participants can only select one answ

Page 58 - Examples

Select One or More Question For a Select One or More question in a custom survey, you can define the question, the answers where participants can sele

Page 59 - Select a Region

Freeform Question For a Freeform question in a custom survey, you can define the question and have the participants enter a text answer or ask for par

Page 60 - Choose Audio Source

Video and Audio Sources The Video and Audio Sources pane allows you to view and select the sources for the main video, Picture-in-Picture (PiP) vide

Page 61 - Modify Video Settings

Quick Tips for Setting Video and Audio Sources • Record from the screen, camera, screen and camera, or two cameras. For more on the video options, se

Page 62 - Screen Video Settings

For the main video source, select from screen or camera. You have the following options: • Screen (Primary Monitor): Record the desktop of the monito

Page 63

Examples The following show example configurations as seen in the Preview Window. See also: • Choose Video Sources • Select a Region • Choose Audi

Page 64

Select a Region To record only a portion of the full computer desktop, choose to record any rectangular Region of the desktop. You may want to record

Page 65 - Camera Video Format

Analyze, Graph, and Share – Morae Manager Within Morae Manager, you can start new projects and edit existing projects, configure Recorder settings, o

Page 66

See also: • Choose Video Sources • Examples • Choose Audio Source • Modify Video Settings • Camera Video Settings Choose Audio Source Use the dro

Page 67

Adjust Audio Level Use the Audio Monitor to view and adjust the audio level. Use the following to help you adjust the audio level. Before each record

Page 68 - AutoPilot

Screen Video Settings In the Screen Video dialog box, choose the compression and performance options that match your recording situation. The Screen

Page 69

Screen Video Compression Setup Options In the Video Compression Setup dialog box, you can change your screen video codec selection and adjust compres

Page 70

Configure Video Compression Setup The Configure button in the Video Compression Setup dialog box allows you to customize the compression settings for

Page 71

The following are the settings available when you use a camera as either the main or PiP video source. CAMERA TAB OPTION DESCRIPTION AND USE Flip Fl

Page 72

OPTION DESCRIPTION AND USE Video Size Use the default sizes or lower the size for smaller video and file size. The dimensions given with the Video

Page 73

The following table describes the Video Compression Setup dialog box. OPTION DESCRIPTION Compressor Select the codec from the dropdown list. Co

Page 74

AutoPilot Morae AutoPilot presents study and task instructions along with surveys right on the computer running Recorder. By default, AutoPilot logs

Page 75

Use the Unmoderated Usability Study Template 1. Open Recorder. The Welcome to Morae Recorder dialog box opens. 2. Select Create a new study configur

Page 76 - Get to Know the Log

Getting Help with Morae Several resources are available to help when you run into questions or problems with Morae. Morae Help Files Each of the Mor

Page 77 - Markers

File > Save Study Configuration or click the Save Configuration icon. Add AutoPilot to a Study Configuration 1. Click Modify Recording Details t

Page 78 - How to Log a Task

Run an AutoPilot Session The following is the step by step of how an AutoPilot session works. 1. Open Recorder. The Welcome to Morae Recorder dialog

Page 79 - Surveys

10. The next task displays. This process continues until the participant reaches the end of the test. 11. After the participant clicks End Task for

Page 80 - Quick Tips for Surveys

With the help of the Morae Add-In for Word, you can use a study configuration to create paper handouts for your sessions. To create session handouts

Page 81 - View > Recording Details

Study Components Available in the Morae Add-In for Microsoft Word Morae RecorderHelp PDFPage 72www.techsmith.com

Page 82 - View Your Notes and Markers

Log a Session When recording only camera video, you are able to log on the computer running Recorder. You can log markers, marker scores, and ad

Page 83 - The log opens in Excel

Get to Know the Log When logging, Recorder includes a Log displayed like a spreadsheet with rows and columns. The Log displays all markers entered in

Page 84 - Normal View (default)

Markers Use markers to quickly log important points in a recording. During analysis, you can quickly find and review the markers to identify points of

Page 85 - Full Screen View

Tasks While each observer can log markers, marker scores, and text notes, only the designated task logger can log tasks and task scores. The task logg

Page 86 - Scale to Fit View

See also: • Get to Know the Log • Quick Tips for Logging a Session • Markers • Surveys • View Recording Details Surveys You can open (deliver) su

Page 87 - Picture in Picture (PiP)

Welcome to Morae Recorder Install Morae Recorder on a computer to record a participant’s experience, including audio comments, screen video, and/or c

Page 88 - Marker Definitions Window

Quick Tips for Surveys Surveys are available at the top of the Log and in the Recording Control menu. • Surveys appear in the order they are entered

Page 89

View Recording Details View > Recording Details The Recording Details dialog box displays data about the current recording session. See also: •

Page 90

View Your Notes and Markers Right After a Session After observing and logging a session, you may want quick access to the notes and markers created d

Page 91

5. Follow the steps in the Text Import wizard. The log opens in Excel. Morae RecorderHelp PDFPage 81www.techsmith.com

Page 92

Customize Logging for the Session To help you view the recording more easily, Morae allows you to customize how you view and log a session. See the f

Page 93

Full Screen View The Full Screen view fills the entire screen with the recording and a floating toolbar appears. To toggle the Full Screen view on/of

Page 94

Scale to Fit View If the recording is larger than the Viewing window, choose the Scale to Fit view. This view fits the entire recording into the View

Page 95

Picture in Picture (PiP) When recording begins, a window containing the Picture in Picture (PiP) camera video appears by default in the lower right-ha

Page 96

Marker Definitions Window The Marker Definitions window displays the markers defined in the study configuration that you can use to log events and tas

Page 97

Change the Communication Port In some cases, Recorder and Observer cannot connect on the default communication port (5555). In this case, the study c

Page 98 - Commonly Used Codecs

Get to Know the Recorder Interface Use the following figure to become familiar with the main parts of the Recorder interface. To get started recording

Page 99

5. Click OK to apply the selected port and return to the Connect to Recorder dialog box. If you have any problems with connecting on an alternative

Page 100

Troubleshoot Observer to Recorder Connection Issues Trouble connecting to Recorder? Here are some answers to common questions: • I cannot establish

Page 101

Tips and Reference Information This section contains additional information based on some frequently asked user questions. The topics covered in this

Page 102

• Prompt before checking for upgrade - Morae displays a dialog asking whether you want to check for available upgrades. If you disable this option, t

Page 103 - Page 101

Morae Player System Requirements To run Morae Player, your system must meet the following requirements: • Microsoft Windows 98, Me, NT, 2000, XP or l

Page 104

Morae Player Command Line Options The following table describes all of the command line options available for Morae Player. COMMAND LINE OPTION DESCR

Page 105 - Page 103

Change the Morae Player Background Colors from the Command Line You can change the background color for the video files displayed in Morae Player. The

Page 106

If Recorder finds data that might be recoverable If Recorder’s file recovery process finds data that may be recoverable after a crash, a dialog appear

Page 107 - Page 105

Commonly Used Codecs TSCC is optimized for desktop screen video, where video quality is important. There are many codecs designed to compress real-wor

Page 108

DivX DivX is an advanced codec created and distributed by www.divxmovies.com. DivX provides excellent compression with great quality, comparable and o

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